Last updated: August 2026

Welcome to [Agency Name]. By accessing our website, purchasing our services or digital products, or working with us, you agree to the following Terms & Conditions. Please read them carefully before using our website or engaging our services.

01 — About Us

This website and its content are operated by [Agency Name] (“we,” “us,” or “our”).

If you have any questions about these Terms & Conditions, please contact us at [hello@email.com].

02 — Our Services

We provide social media strategy, content creation, social media management, branding, creative direction, and related digital services.

The exact scope of each project will be agreed upon before work begins. Deliverables, timelines, revisions, fees, and other project details may vary depending on the service selected.

We reserve the right to decline a project or client if we believe the project is not an appropriate fit for our services.

03 — Booking & Payment

A project is considered officially booked once the required agreement has been accepted and the applicable deposit or initial payment has been received.

Unless otherwise agreed in writing, all invoices must be paid by the stated due date.

Work may be paused or delayed if payments are overdue. Additional costs resulting from significant delays or changes to the original project scope may apply.

All prices are listed in [USD/EUR] and are subject to applicable taxes and fees.

04 — Cancellations & Refunds

Because our services involve time, planning, creative work, and reserved availability, payments or deposits may be non-refundable once a project has been scheduled or work has begun.

If you need to cancel or reschedule a project, please contact us as soon as possible. Any cancellation terms specific to your project will be outlined in your service agreement.

Digital products, templates, guides, and other downloadable products are generally non-refundable once access has been provided, except where required by applicable law.

05 — Client Responsibilities

To keep projects moving smoothly, clients are responsible for providing accurate information, content, images, brand assets, approvals, and feedback when requested.

You confirm that you have the necessary rights or permissions to provide any materials you send to us, including photographs, logos, fonts, copy, videos, and other intellectual property.

We are not responsible for delays caused by missing information, late feedback, or failure to provide required materials.

06 — Revisions & Approvals

The number of revisions included in a service will depend on the package or agreement selected.

Additional revisions or changes outside the agreed scope may be charged separately.

Once a deliverable has been approved, further changes may be treated as additional work and may incur an additional fee.

07 — Intellectual Property

Unless otherwise stated in writing, [Agency Name] retains ownership of original concepts, designs, strategies, templates, systems, processes, and other intellectual property created by us.

Once the agreed project has been paid in full, the client receives the rights to use the final deliverables for their own business purposes as agreed.

You may not resell, redistribute, reproduce, sublicense, or claim ownership of our original templates, resources, strategies, or other materials unless we have provided written permission.

Third-party assets, including fonts, stock photography, software, music, and other licensed materials, remain subject to their respective licenses and terms.

08 — Portfolio & Promotional Use

Unless otherwise agreed in writing, we may display completed work created for you in our portfolio, website, social media, presentations, and other promotional materials.

If your project is confidential or you do not want your work featured publicly, please let us know before the project begins.

09 — Digital Products & Templates

Digital products are provided for personal or business use according to the specific license or usage terms supplied with the product.

Digital products are delivered electronically, and you are responsible for ensuring that you have the appropriate software, platform account, subscriptions, or technical requirements needed to use them.

We cannot guarantee that third-party platforms will maintain the same features, functionality, pricing, or compatibility indefinitely.

10 — Website & Third-Party Platforms

Our services may involve third-party platforms such as Instagram, Facebook, TikTok, Pinterest, Canva, Wix, Squarespace, Shopify, email marketing platforms, or other software.

We do not control these platforms and cannot guarantee their availability, algorithms, policies, features, functionality, or future compatibility.

Any third-party services or subscriptions required for your project may be your responsibility.

11 — Social Media Results

We do our best to create thoughtful strategies and high-quality content, but we cannot guarantee specific numbers of followers, impressions, engagement, leads, sales, or revenue.

Social media performance can be affected by factors outside our control, including platform algorithms, competition, market conditions, audience behavior, advertising budgets, and changes to third-party platforms.

12 — Website Content & Information

We make reasonable efforts to keep the information on this website accurate and current. However, we do not guarantee that all information is complete, accurate, or free from errors.

Our website and its content are provided for general informational purposes and should not be considered professional, legal, financial, or business advice.

13 — Limitation of Liability

To the fullest extent permitted by applicable law, [Agency Name] will not be liable for indirect, incidental, consequential, or special losses arising from the use of our website, services, digital products, or third-party platforms.

Our total liability relating to a specific service will not exceed the amount paid by the client for that service, except where such limitation is not permitted by law.

14 — Indemnification

You agree to indemnify and hold [Agency Name] harmless from claims, damages, losses, or expenses arising from your misuse of our services or materials, your violation of these Terms & Conditions, or your infringement of another party’s rights.

15 — Confidentiality

We respect the confidential information shared with us during a project and will take reasonable steps to keep it confidential.

Information that is publicly available, independently developed, or required to be disclosed by law may not be considered confidential.

Any additional confidentiality requirements can be agreed upon in a separate confidentiality agreement.

16 — Termination

Either party may terminate an ongoing project or service according to the terms outlined in the applicable service agreement.

If a project is terminated after work has begun, the client remains responsible for payment for work completed and any approved non-refundable expenses incurred up to the termination date.

17 — Governing Law

These Terms & Conditions are governed by the laws of [Country/State], without regard to its conflict-of-law provisions.

Any disputes will be handled in accordance with the applicable laws and jurisdiction of [Country/State], unless otherwise required by law.

18 — Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, where legally applicable.

19 — Contact

Questions about these Terms & Conditions?

We’d love to hear from you.

[Agency Name]
[Founder Name]
[hello@email.com]
[www.yourwebsite.com]

Thank you for being here and for trusting us with your brand.